Published On : Fri, Nov 10th, 2017

RBI urges doorstep banking for senior citizens, differently-abled

In a bid to facilitate seamless banking for all sections of the society, the Reserve Bank of India directed all banks to implement doorstep banking facilities for differently-abled citizens and those above 70 years of age by December this year.

In an official notice to banks, the central bank citing Section 23 of the Banking Regulation Act, 1949 said “in view of the difficulties faced by senior citizens of more than 70 years of age and differently abled or infirm persons (having medically certified chronic illness or disability) including those who are visually impaired, banks are advised to make concerted effort to provide basic banking facilities, such as pick up of cash and instruments against receipt, delivery of cash against withdrawal from account, delivery of demand drafts, submission of Know Your Customer documents and Life certificate at the premises/ residence of such customers.