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    Published On : Fri, Dec 15th, 2017

    OCW lodges complaint against Water Purifier Company at Gittikhadan PS

    Nagpur: Initiating a stern action against water purifier company representatives, who were allegedly spreading rumours and misleading information that Nagpur Municipal Corporation & Orange City Water is supplying polluted water at consumer’s taps, OCW have lodged a complaint against water purifier company -R &T RO Solution Providers- at Gittikhadan Police Station on Dec 14, 2017.

    It is learnt that both marketing representatives of water purifier Equipment Company R&T RO solution provider, while selling their products were spreading rumours about NMC –OCW water supply that it is polluted and contaminated. These representatives of company were found giving incorrect & misleading information about NMC-OCW water supply at Dashrath Nagar in Mangalwari zone on Thursday, Dec 14, 2017.

    Following a complaint from a vigilant citizen and NMC-OCW consumer from Dashrath Nagar area , Mr Harun OCW Mangalwari zonal team led by Zonal Manager Mr Madhusudan Tembhurnikar reached at spot and caught company representatives red-handed. In this regard a Mangalwari Zone Manager Mr Madhusudan Tembhurnikar has lodged complaint with Gittikhdan Police Station against the company representatives.

    On this occasion, it must be mentioned here, OCW in a bid to provide Nagpurians safe and clean water supply, have deployed a dedicated Water quality team which is continuously monitoring the water sample collection, analysis, report generation, polluted water complaints, resampling and complain closure. This has ensured that Nagpurians are receiving healthy drinking water and in turn better health.

    It must be mentioned here, following its commitment of providing clean, safe and sufficient water to every household OCW has initiated many steps like ESR/GSR cleaning once in an every year which was earlier either neglected or done in an unscientific manner.

    The results: has been the improved water quality of the city because of this task. The journey from 79% of water quality (March 1, 2012) to 95 to 96% (November 2017) is hugely supported by the NMC-OCW’s ESR cleaning drive.

    A major reason behind contamination of water is eliminated when an ESR is disinfected scientifically and thoroughly, says technical experts in the field.

    Further, the improvement in the water quality could be achieved due to tremendous hard work of NMC-OCW technical staff in identifying and rectifying or isolating the source of contamination. Replacement of dilapidated pipeline and repair of major leakages eliminated the contamination source. It may be mentioned here most of the polluted water complaints the source is the illegal tapping from existing main pipelines. The process of identifying such points and isolating them is a continuous process. Since these illegal pipe connections are so rampant in the city of Nagpur it will take some more time to completely eliminate such sources of water contamination.

    The regular and scheduled state of the art in house developed Tank cleaning machine has ensured maintaining quality standards at intermediate storage points.

    The chlorine dosing from Water Treatment Plant is maintained at optimum level and further down the line the booster dosing of chlorine at MBR, GSR and ESR by Hypochlorite solution or Bleaching powder is also being maintained to ensure potable water supply to the service areas at all times.

    The dedicated Water quality team has been continuously monitoring the water sample collection, analysis, report generation, polluted water complaints, resampling and complain closure. This has ensured that Nagpurians are receiving healthy drinking water and in turn better health.

    NMC-OCW appealed vigilant citizens to inform NMC-OCW Toll Free Helpline- No 1800-266-9899, in case they found people spreading such rumours, misleading information about “Quality of NMC-OCW Water Supply” to sale their products.


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