Published On : Sun, Oct 26th, 2014

City lawyer advocates rules for online shopping



Nagpur News: Nagpur’s legal consultant has raised questions about online shopping trend which is on mark. Many online shopping portals are suggesting that this phenomenon is going to stay for long for various inherent advantages available for consumers.

Cyber Legal Consultant Advocate Mahendra Limaye questions, “Do police entertain complaints against online shopping frauds or cite inability to act due to geographical constraints? How many people can make a choice about which is safe portal and which is unsafe and know that there are many fraudulent online shopping portals in existence that there are legal provisions for regularizing the online shopping portals? Does online shopping violate of principles of Fundamental Rights of Equality and the web portals are selling stolen or counterfeit goods? Are there any provisions for mentioning names and physical addresses of administrator, compliance or grievance officer etc. on online shopping portals? When consumers are cheated by such on line transactions is there any mechanism in place or any remedial measures available to consumers?

However, he has also focused on the benefits of online shopping including people can identify the products sitting comfortably in cozy and homely atmosphere of their home or office and all family members can enjoy shopping. They can compare various features of the products at one location and without interference of anyone, who can influence their selection. They can clarify their doubts and fully satisfy themselves prior to finalizing the products, etc.

Further he opined that though there are advantages of online shopping portals which cannot be undermined there are some inherent risks and which needs to be highlighted.

He has urged for healthy discussion about the existing provisions for hosting and conducting business through online shopping portals and in case of non availability of such rules and regulations how to frame the necessary regulations at the earliest in the interest of protection of various consumers from such few fraudulent online shopping portals through serious debate and discussions.