New Delhi: In a decisive move towards bolstering cyber security, the Central Government on Monday inaugurated the ‘Chakshu’ facility on the Sanchar Saathi portal to check cyber crimes and financial frauds. This groundbreaking initiative empowers citizens to actively report suspected fraudulent communications.
In addition to Chakshu, the Government has also launched the Department of Telecommunications’ (DoT) ‘Digital Intelligence Platform’ (DIP). This platform aims to foster coordination among stakeholders to clamp down on the misuse of telecom resources in cybercrime and financial fraud.
Led by Union Minister of Communications, Railways, Electronics & Information Technology, Ashwini Vaishnaw, the launch of the portal underscores the government’s steadfast commitment to combating cyber frauds under the Secure India Project at various levels — national, organisational, and individual.
Chakshu provides citizens with a platform to flag suspicious communication received via calls, SMS, or WhatsApp messages aimed at defrauding individuals. Examples include requests for KYC updates or bank account details, payment wallets, SIM cards, and gas connections.
The Digital Intelligence Platform (DIP) is a backend module which allows real time intelligence sharing between law enforcement agencies, banks, financial intermediaries like PhonePe, telecom service providers, social media companies like WhatsApp and Telegram, and document issuing authorities.
When a number is used in a fraud, it will be shared with all the stakeholders in one go and blocked across all their platforms. This portal is not accessible to citizens but acts as a backend repository for requests initiated on the Sanchar Saathi portal by citizens.