Responsibilities

•  Answer phones professionally.
•  Respond to customer inquiries.
•  Research required information using available resources.
•  Handle and resolve customer complaints.
•  Provide customers with product and service information.
•  Process orders, forms and applications.
•  Identify and escalate priority issues.
•  Route calls to appropriate resource.
•  Follow up customer calls where necessary.
•  Complete calls logs.
•  Complete calls reports

Key Competencies

Gold Rate

28 April 2025

Gold 24 KT 95,700 /-

Gold 22 KT 89,000 /-

Silver / Kg 97,200 /-

Platinum 44,000 /-

Recommended rate for Nagpur sarafa Making charges minimum 13% and above

• Verbal and written communication skills
• Listening Skills
• Problem Analysis
• Problem solving
• Customer service orientation
• Organizational skills
• Attention to detail
• Initiative
• Judgment
• Team work
• Ready to work in Shifts
• Freshers should not apply (min 6 months International Call Center in voice process is a must)

Experience: 0.6 Months to 7 Years.
Educational Qualification: Graduate or Undergraduate
Job Type: Permanent
Job Status: Full Time
Interview Time: 10 am to 6.00 pm only.

Eligible candidates are encouraged to apply here.

http://www.babajob.com/ajob2.aspx?job=2146938618

*Please mention you saw the job advertised on Nagpur Today

** Job subject to availability

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