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    | | Contact: 8407908145 |
    Published On : Wed, Apr 23rd, 2014
    nagpur jobs | By Nagpur Today Nagpur Today Jobs

    BPO/Call Center – Upraiser Solutions

     

    upraiser
    Responsibilities

    •  Answer phones professionally.
    •  Respond to customer inquiries.
    •  Research required information using available resources.
    •  Handle and resolve customer complaints.
    •  Provide customers with product and service information.
    •  Process orders, forms and applications.
    •  Identify and escalate priority issues.
    •  Route calls to appropriate resource.
    •  Follow up customer calls where necessary.
    •  Complete calls logs.
    •  Complete calls reports

    Key Competencies

    • Verbal and written communication skills
    • Listening Skills
    • Problem Analysis
    • Problem solving
    • Customer service orientation
    • Organizational skills
    • Attention to detail
    • Initiative
    • Judgment
    • Team work
    • Ready to work in Shifts
    • Freshers should not apply (min 6 months International Call Center in voice process is a must)

     

    Experience: 0.6 Months to 7 Years.
    Educational Qualification: Graduate or Undergraduate
    Job Type: Permanent
    Job Status: Full Time
    Interview Time: 10 am to 6.00 pm only.

     

    Eligible candidates are encouraged to apply here.

    http://www.babajob.com/ajob2.aspx?job=2146938618

     

    *Please mention you saw the job advertised on Nagpur Today

     

    ** Job subject to availability

     


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