Published On : Sat, Nov 26th, 2016

Govt launches AirSewa website and app to track flights, register complaints

26airsewaThe aviation ministry on Friday launched the AirSewa portal and mobile app that will include a mechanism for grievance redressal, back-office operations for grievance handling, flight status and airport information.

Aviation minister Ashok Gajpathi Raju said the government was committed to provide a hassle-free and comfortable air travel experience; to do this it was necessary to recognise the pattern of problems that people face, and make suitable systemic improvements.

AirSewa is an initiative of the ministry to offer people a convenient and hassle-free air travel experience, he said.