Nagpur: Fed up of mental stress and financial harassment caused by Bank of India in general and its Itwari branch in particular, the future of the proposed enterprise, which was expected to cater to the health-related needs of lakhs of rural masses of Umred, Bhivapur, Paoni, Brahmapuri, Gondia and Bhandara, etc, and which was to be raised to the level of Vatsalaya (Karnataka and Andhra Pradesh) and Glocal Helathcare (Orissa, West Bengal and Bihar), is eclipsed, all due to BoI’s apathy and breach of trust, alleged Dr Jagdish Talmale, director of the enterprise. He is now compelled to move to the senior division court of law at Nagpur to seek justice in terms of compensation to be paid to him by the erring bank to the tune of Rs 11,47,72,000, he added.
According to details furnished by him, the Itwari branch of Bank of India, headed by P K Gupta (chief manager), after considering all official formalities, had sanctioned Rs 2 crores as loan; and his further revised loan proposed of Rs 1 crore, all with the consent of BoI zonal office, Nagpur. The salient features of the problem are as follows:
The total revised loan as per requirement amounts to Rs 3.30 crores as on 8.4.2015. The loans were allowed to him phase-wise, subject to development of construction of proposed hospital, that too after taking up several correspondences with the bank and making personal visits and convincing the bank officials in this regard on various dates, like, September 2013 (right from beginning), 30 July 2014, 8 Aug 2014, 22 Aug 2014, 23 Aug 2014, 21 Nov 2014, 18 Dec 2014, 8 April 2015, 23 April 2015. His grievance is that he was never provided loans timely in order to carry out the construction-work of the project and in this way he suffered a heavy loss in his enterprise by selling out the last penny from his pocket, and the bank officials committed a breach of trust against him.
Desperate as he was, he made the last attempt of lodging a complaint with Bank of India’s Customer Service Department (CSD) head Rajesh Tiwari on 16 May 2015 against P K Gupta, B P Sharma (AGM, SME city, Nagpur) and Bhagwatkar (ZM, Zonal Office, Nagpur) on the grounds of — a) Deliberate delay in sanctioning revised proposal; b) Cheating; c) Irregularities in disbursement of loan amount, sanctioned in September 2013; and d) Mental harassment and poor customer support.
In his complaint to CSD, he had highlighted various attitudinal inconsistencies on the part of bank officials and their dilly-dallying tactics, both verbal and in writing, and sought justified redress to his grievance, but in vain.
Now, he has approached the court for law to seek justice.