Nagpur: The NMC-OCW (Nagpur Municipal Corporation and Orange City Water) has launched the Nagpur Jal Grahak Seva mobile app, an upgraded digital platform designed to streamline water services for Nagpur residents. This app is designed to provide Nagpur residents with easy access to water-related services right at their fingertips, eliminating the need to stand in long queues or visit offices.
Consumers can also register complaints and track them online. After Complaint registration, like the earlier system, the complaint will be directly flown to the Network Engineer without any manual intervention. Billing and payments have become seamless, allowing users to view bills in PDF format, check payment history, and pay conveniently via Net Banking, Debit/Credit Cards, UPI, and Wallets.
Previously, customers had to visit zone offices for change requests, such as name updates and tap size modifications & other service requests, but now all these services are available at the click of a button.
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It will provide real-time notifications, keeping users updated with push notifications and SMS alerts for billing, service updates, and more.
Citizens are encouraged to download the app and enjoy smooth, quick, and convenient water services anytime, anywhere.
For more information about water supply, consumers can contact NMC-OCW Helpline No 1800 266 9899 or email contact@ocwindia.com.
