Nagpur: SNDL, acting on a feedback, has taken a proactive step by deciding to extend the timings of all of its 51 collection centres up to 7:30 in the evening so that people can pay their bills even after their office timings. SNDL, the distribution franchisee of MSEDCL for more than three-fourths of urban Nagpur, experienced quite a few cases where the consumers could not pay their bills on time due to various pressing reasons. The franchisee also received a feedback that in few cases the consumers also could not get their concerns addressed.
Despite being a Sunday, this facility would remain up to January 31, 2016. Similarly, the consumer service desks would also remain open on coming Sunday (31st Jan) to help address any consumer-centric matters. Consumers are requested to avail the benefit of this opportunity and make payment of their electricity bills for an uninterrupted power supply. Also they can have their consumer issues addressed at their convenience right until coming Sunday.
SNDL is committed to provide hassle-free services along with qualitative and uninterrupted power supply to the DF area. Any queries or concerns related to power supply in the DF area can be communicated on the 24×7 toll free helpline number 1800-313-9600.